system support

Industrial Automation System Support

As a full-service system integrator, we provide support for every type of system and all its components: from electrical panels to software, including machine-side equipment.

The four pillars of our service

Speed, Expertise, Global Presence

Comprehensive support for hardware, software, and systems

  • Immediate response

    In cases of extreme urgency, we mobilize operators with only 4 hours' notice to restore system operation.

  • Remote support

    Remote interventions for software updates, modifications, and alarm resolution on the line.

Request support

ENG Richiesta assistenza

we identify the root of the problem

Why choose a System Integrator for support?

Most support companies only know one part of the system: those who build electrical panels don't know software, those who program PLCs can't intervene on wiring. We know the entire ecosystem.

  • Electrical panels

    Assessment of requirements and system condition

  • PLC/HMI Software

    Replacement of obsolete electrical and electronic parts

  • Machine-side equipment

    Post-intervention performance testing and commissioning

FAQ

Answers to frequently asked questions

Everything you need to know about our support service.

The cost varies based on system conditions and modernization objectives. On average, revamping costs 40-50% less than purchasing a new system. We provide detailed quotes after a free initial analysis.

Timeframes depend on system complexity. We work to minimize production downtime and meet agreed delivery schedules.

Yes, many revamping interventions that include advanced automation, traceability, and integration with SCADA systems can benefit from tax credits and fiscal incentives. We assist you with the necessary documentation.